Your LG TV just won’t connect to WiFi and you don’t know how to fix this issue. Frankly speaking, this can be a very frustrating experience especially if you have something important to stream on the TV.
I have learned from the last time I experienced this issue, how to devolve it through some troubleshooting steps gathered from LG’s support forums and other reliable sources.
If your LG TV is not connecting to WiFi, first, perform a power cycle on both the TV and internet router.
If that doesn’t fix the issue, update location settings on LG TV, change DNS settings, or perform a factory reset.
I’ll be sharing more detailed instructions for these steps in the coming sections, but before then, let’s understand why LG TV is not connecting to WiFi.
Why Is My LG TV Not Connecting to WiFi?
Your LG will not connect to WiFi if you have entered the incorrect WiFi password. Other reasons include incorrect network settings, weak internet strength, outdated software, or the TV’s location not being set up correctly.
Most of the time, WiFi connection issues are caused by a glitch in the TV’s software, especially in situations where the WiFi network works with other devices.
How to Fix LG TV Not Connecting to WiFi
If you are facing issues connecting your LG TV to the WiFi network, follow the troubleshooting steps below to resolve the problem.
1. Power cycle LG TV and router
The first thing you should do if your TV is not conn to WiFi is to perform a power cycle on your router and TV. This simple reset will fix issues with the internet connection in minutes.
Here’s how to perform a power cycle on your TV TV and router.
- First, unplug your LG TV and router’s power cord from the wall outlet.
- Next, leave the power cords unplugged for 60 seconds. You’ll need to have some patience.
- You can also the power button on your LG TV for 30 seconds while the TV is still unplugged. This means while the TV is unplugged you can press and hold the power button for 30 seconds and wait out the other 30 seconds.
- Once the 60 seconds is up, plug both the TV and the router into the wall outlet.
- Now, power on the router and allow it to set up, and then power on the TV.
Try to connect to WiFi again and it should be successful if not, go to the next troubleshooting step below.
Note: you are to press the power button on the TV itself and not the remote.
2. Update the Location on LG TV
Some LG TV models have a problem of not conn to WiFi when the location is set to discover automatically.
The workaround to fixing this issue is manually cycling through your location settings before finally setting it back to Automatic. Here’s how:
- First, press the settings button on your remote.
- From the settings menu navigate to “All settings”
- Next, go to General > Location > LG Service Country.
- From here, you need to select a random country from the list. Once you do this the TV will restart automatically.
- Now, go back to the LG Service Country settings again and select your actual country this time.
- Wait for the LG TV to restart again, and this time select “Set Automatically”.
- You’ll get a prompt to set up your WiFi connection.
That’s all. Everything should be working fine now after you log in to your WiFi network.
Video Guide
If the LG TV is still not connecting to WiFi, try the troubleshooting steps below.
3. Check your Internet Connection
Checking your network connection like the correctness of the password and connecting the TV to another network can help diagnose and fix network issues.
Make sure you have entered the correct WiFi password since the current one may be incorrect. This is because WiFi passwords are generally case-sensitive.
To clear all doubts, you can’t try connecting the router to a different device. If the router connects to other devices but doesn’t connect to the TV, then try connecting a different WiFi network to the TV.
You can use the Hotspot on your mobile phone to connect to the TV just to see if the issue is really from the TV.
Here’s how to enable Hotspot for iPhone and Android users.
On iPhone
To enable personal Hotspot on an iPhone, first, go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot and toggle it on.
You can further verify the Wi-Fi password and name for easy identification when connecting to the TV.
On Android
Swipe down from the top of the screen, and tap the Hotspot icon.
If you can find Hotspot even after going through the icons, from the bottom left, tap Edit and drag Hotspot into the active icons list.
If the Hotspot from your mobile phone successfully connects to your LG TV, then the issue is probably from your router. You may need to contact your internet service provider since the issue is from the router and not the TV.
If the router connects to the TV but, you’re still facing some issues, try the next step below.
4. Update DNS Settings on LG TV
This is an advanced step, but it might fix internet connection issues on your LG TV. Here’s how to update your DNS settings on LG TV.
- First, press the Settings button on your LG remote.
- Next, navigate to Network, and then click “Wi-Fi Connection”.
- From here, click “Other Network,” and then navigate to “Advanced Wi-Fi Settings”.
- Now, scroll down to the bottom and click on “Edit”.
- From the edit screen, unselect “Set Automatically”.
- Finally, click on “DNS Server” change the IP address to 8.8.8.8 and save the settings.
That’s all. You can try the connection again. Don’t worry, you can always change back to your default IP address by setting it back to “Set Automatically”.
Video Guide
5. Factory Reset LG TV
If you have tried the troubleshooting steps above and your LG TV still won’t connect to WiFi, then you can perform a factory reset.
A factory reset will clear your settings and preferences and return the TV to its default factory settings. Here’s how to perform a factory reset on LG TV.
- First, click on the Settings button on your remote.
- Next, navigate to All Settings > General > Reset to Initial Settings.
That’s all. Your TV will automatically restart with the initial setup screen when the factory reset has been completed.
Video Guide
6. Contact Support
At this point, if your LG TV is not connecting to WiFi, then you might want to contact LG TV customer support for further assistance.
They might also recommend contacting your internet service provider, so you can Aldo do that as well.
Final Thoughts
It can be frustrating when, all of a sudden, your WiFi network decides not to connect to your TV. I believe that with the troubleshooting steps provided in the article, you should be able to fix the issue on your own.
Key points
- LG TV will not connect to WiFi if your password is incorrect, or the TV location is not set up correctly.
- Power cycle your TV and router to fix issues with WiFi.
- Connect your LG TV to your mobile phone Hotspot.
- Change the DNS settings on LG TV.
- Factory reset the LG TV.
Note: You’ll need an active internet connection to automatically check for updates on your LG TV so this option is not possible if you can’t connect to the WiFi.
Frequently Asked Questions (FAQs)
How do I get my LG TV to recognize my Wi-Fi?
If your LG TV is not recognizing your WiFi network, first, make sure the router is turned on. Then, move the router closer to the TV and make sure there is no interference between the router and the TV.
Why is my Wi-Fi working on my phone but not my TV?
If your WiFi network works with your phone but doesn’t connect to your TV, then the issue might be from the TV. To fix this issue you’ll have to perform a power cycle.
You can also factory reset the TV and start the connection all over again.
Hey! I’m Louis, a Java Developer and Mobile App Developer who has an interest in smart home automation.
