It can be frustrating when you try to use your TV’s remote and, for some unknown reason, it doesn’t work. In this article, I’ll be providing troubleshooting steps to follow when your Toshiba Fire TV remote is not working.
Why is My Toshiba Fire TV Remote Not Working?
Your Toshiba Fire TV remote will not work if:
- The batteries are dead.
- Something is blocking the IR signal.
- The IR sensor is not working.
- The battery compartment is faulty.
Your remote control might not also work if the buttons are not working, the software is outdated, or the TV itself is faulty.
If your Toshiba Fire TV remote is not working, power-cycle the remote by removing the batteries. Then, press and hold the power button on the remote for 60 seconds, and then put them back into the remote.
Toshiba Fire TV Remote Not Working: Fix
Follow the troubleshooting steps below to fix issues with the Toshiba Fire TV remote not working.
1. Perform a Power Cycle on the Remote
A power cycle helps to drain any residual power that might cause the device to malfunction. If your Toshiba Fire TV remote is not working, the first thing to try is a power cycle.
Here’s how to perform a power cycle on your Toshiba Fire TV remote:
- First, open the back panel of the Toshiba Fire TV remote and remove the batteries.
- Next, hold down the power button on the remote for 60 seconds.
- Then, place the batteries back into the remote.
That’s all. Alternatively, you can press every single button on the remote, including the power button, before you place the batteries back in.
Mashing up all the buttons on the remote will help get the buttons free if they are jammed. Following the steps above should fix issues with your remote not working with your TV.
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2. Replace the Batteries
Another reason why your Toshiba Fire TV remote is not working is that the batteries are old and drained. This is why you should always place a fresh set of batteries in the remote after a while.
You can also try cleaning the battery contacts in the remote. This will help remove anything that might be stopping the batteries from making contact.
3. Confirm IR Sensor Is Working
It is possible that the IR sensor in your Toshiba Fire TV remote is not working. The IR sensor is an important part of the remote because it sends and receives signals using infrared beams.
There is a step to confirm if the remote’s IR sensor is faulty by using your smartphone’s camera. Here’s how:
- First, open the camera app on your phone.
- Next, hold your remote pointed at the phone’s camera.
- Press any button on the remote, and you should see a light blink from the IR sensor through your camera app.
That’s all. If you have followed these steps and didn’t see any light after pressing multiple buttons on the remote, then the IR sensor might be faulty or the batteries are dead.
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4. Re-pair Toshiba Fire TV remote
If you have followed the steps above and the remote is still not working, what you’ll want to do at this point is re-pair the remote with the Toshiba Fire TV.
This process will greatly depend on the type of remote you have. The enhanced Toshiba Fire TV pairing button can be found once you take off the battery cover of your remote.
You’ll have to press and hold the pairing button for 15 seconds until it connects. But if your remote doesn’t have the pairing button at the back, you can press and hold the home button for 30 seconds while pointing the remote directly at the TV.
If the remote doesn’t work after 30 seconds, you’ll need to use certain key combinations.
For this step, press and hold the back button, navigation left button, and menu button at the same time for 30 seconds, while pointing the remote directly at the TV.
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Your remote should now work fine after following this step, but if for some reason it doesn’t, move to the next step.
5. Remove Obstacles Blocking IR signals
If there is an obstacle between your remote control and your TV, the signal from the IR sensor might not reach the TV.
You’ll have to check if there is furniture, a speaker, or any other gadget blocking the TV’s IR sensor. Try moving to a different location or moving closer to the TV and pointing the remote directly at the sensor.
6. Use the Toshiba Fire TV app
If your remote still doesn’t work, you can download the free Amazon Fire TV app on your smartphone and use it as a remote for your TV.
The app comes with a remote control feature that works with your Toshiba Fire TV. The app is available on the Google Play Store for Android users.
After downloading the app, you’ll need to follow the instructions on the app to link it to your TV.
Final Thoughts
The troubleshooting steps to try when your Toshiba Fire TV remote is not working are:
- Power cycle the remote by removing the batteries and holding the power button for 60 seconds.
- Place a new set of batteries in the remote.
- Confirm that the remote’s IR sensor is working.
- Remove obstacles preventing the IR signals from reaching the TV.
- Use the Toshiba Fire TV app.
When all attempts fail, it’s time to buy a replacement. I’ll like to know which step fixed your Toshiba Fire TV remote in the comment section below.
Hey! I’m Louis, a Java Developer and Mobile App Developer who has an interest in smart home automation.
